- Shipping Information
Thank you for purchasing our small home goods. We are committed to providing convenient delivery services to our customers in the United States.
Due to changing market conditions and rising long-term operating costs, we have been operating at a loss and have decided to hold this clearance sale. This event is designed to clear out existing inventory; all items are part of a clearance sale, and quantities are limited—available only while supplies last.
- Order Processing Time
We will promptly confirm and process your order upon receipt.
Processing time: Completed on the same day.
Once the order is confirmed, we will arrange for the items to be dispatched and enter the delivery process as soon as possible.
- US Shipping Time
Delivery is available within the United States.
Shipping time: 0–1 day.
After the items are shipped, customers can track the delivery status using their order information. If any issues arise during transit, please contact us immediately, and we will assist in resolving the matter.
- Shipment Tracking
Once the order has shipped, we will provide relevant tracking updates based on the order information.
Customers can monitor the delivery progress—including dispatch, transit, and final delivery status—via the tracking information provided.
- Handling Delivery Issues
Please contact us immediately if you experience delivery delays, tracking anomalies, or other shipping-related issues.
We will assist you in checking the shipment status and coordinate with the delivery service provider to resolve the issue based on the specific circumstances.
- Return Policy
To ensure a positive shopping experience, we offer a return service:
Return window: Requests can be made within 30 days of receiving the item.
You may request a return even if the item has been opened. Please contact us first to obtain the return address and instructions on the return process.
- Refund Timeline
We will process the refund once the return has been approved:
Refund arrival time: Funds will be credited within 3 days of refund processing.
Refunds will be issued via the original payment method; the exact time it takes for funds to appear in your account may vary depending on your bank or payment provider’s processing times.
- Clearance Sale Details
Due to ongoing operating losses, this sale of small home goods in the US is a clearance event.
All items are from existing stock, and the discounted prices are intended to help clear out inventory. Quantities are limited, and items may not be restocked once sold out. Thank you for your understanding and support; we will do our best to provide a seamless shopping and delivery experience for our customers in the United States.